How to choose a Sydney Plumber that won't rip you off

Published On 13-03-2018 by Jason Bonanno

Plumbing emergencies can be a stressful time and the last thing you want to be doing is wasting time looking for a reliable plumbing company. With so many options out there, how do you go about choosing the right one? If you know what to look for, the task will be much quicker and easier. Here are seven things to consider so that you don't get ripped off.   1. LICENSED AND QUALIFIED The potential dangers associated with certain plumbing jobs, such as blocked drains or gas leaks, means you should never risk using an amateur. The most important thing to look for when choosing a plumber is to make sure they are fully licensed and that their certificates are up-to-date. Their certifications will determine the work they are able to carry out. You can perform a simple online check here, by typing in the name of the plumber. Alternatively, you can ask the Sydney plumber to send you their documentation and license number.   2. A CURRENT INSURANCE CERTIFICATE Any legitimate Sydney plumber will be insured. If any accidents or problems arise, the insurance is there to act as a safeguard and cover any damage that occurs as a result. For your own protection, check that any plumber or tradesman you engage to do work on your property have the necessary insurances in place and that the certificates are current. Most plumbers should have a current, electronic copy on their certificate and will be happy to email it to you upon request.   3. ONLINE REVIEWS Looking online at other customer experiences is a great way to gauge the reliability of a plumbing company. Do they have more positive or bad reviews? Are there consistent complaints (ie they always arrive late or are over-priced). While it’s impossible to please everyone all of the time, so long as the majority of reviews are favourable it’s likely that they are a trustworthy company. 4. SIZE OF THE COMPANY Reliable plumbing companies come in all sizes, from large corporations with hundreds of employees to family-run businesses with less than five staff members. While the size of a company doesn’t alone determine whether it’s honest and reliable, there are a few things to consider when choosing the right Sydney plumber. Large franchises often lack the personalised service that smaller businesses offer. Their focus on the bottom line and increased profits means that the quantity of work often trumps the quality of the service delivered. On the other hand, word-of-mouth and client referrals are integral to the ongoing success of small businesses. Small business owners endeavour to build lasting relationship with customers by delivering honest advice and fair prices. An added bonus of using a smaller company is that the owner of the business will often do the job themselves. With their reputation and livelihood on the line, you can rest assured you will receive the highest quality service. 5. SPECIALIST OR JACK-OF-ALL-TRADES? Plumbing is a broad trade and it requires many different skillset depending on the job at hand. Before hiring someone, take a moment to consider whether its a simple task or a complex task.  If you have a leaking tap, for example, any plumber could do the work required. Alternatively, if you have a blocked drain or plumbing emergency, it’s beneficial to hire someone who specialises in that field. A blocked drain expert will have the experience and the tools to fix the problem effectively. 6. DO THEY OFFER UPFRONT PRICING? Many Sydney plumbing companies advertise low prices or “no call out fees” in order to lure in customers. However, if you look closely at the fine print you will see that conditions apply. It’s important to be aware of these conditions so that you’re not surprised by hidden fees and charges on the final invoice. Search for a plumber who offers upfront, fixed pricing. This way, the total price is confirmed in writing before any work commences. 7. 24 HOUR EMERGENCY PLUMBING When choosing a plumbers, their availability matters. No one plans for a plumbing emergency. If you toilet starts overflowing with raw sewage, you need to assurance of Sydney plumber who is on call 24/7 to help as soon as the plumbing emergency arises. Knowing their response time can a deciding factor on which Sydney plumbing company you choose. LOOKING FOR A SYDNEY PLUMBER YOU CAN COUNT ON? RELY ON THE EXPERTS AT JAB PLUMBING SOLUTIONS JAB Plumbing Solutions are an established, family run business who have been providing quality blocked drain services throughout Sydney for many years. All our plumbers are fully licensed and insured, carrying a $20m public liability policy giving you and your property that extra protection. We have the experience to handle any job, regardless of size. Read our latest reviews to find out why we continue to be the plumbers of choice throughout Sydney and the Inner West.